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Contents

LEGAL

Privacy policy

Last updated: April 11, 2026

1. Who we are

Achivr Educational Technologies OÜ is an Estonian-registered company providing corporate communication training, professional English coaching, and academic test preparation services.

  • Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3/5/7, 10145, Estonia
  • Registry code: 16621141
  • Data Protection Contact: info@achivr.eu
  • Website: https://achivr.eu/en

2. What data we collect

2.1 Data you provide directly

  • Contact information: name, email address, phone number, company name, job title
  • Diagnostic data: responses to our Business English Diagnostic assessment
  • Session data: content from coaching sessions, including transcripts and notes used for BASTION analysis
  • Account data: login credentials, preferences, scheduling information
  • Communication data: messages sent through contact forms, email correspondence, and consultation bookings
  • Payment data: billing information processed through our payment provider (Stripe)

2.2 Data collected automatically

  • Device information: IP address, browser type and version, operating system, device type
  • Usage data: pages visited, time spent on pages, click patterns, scroll depth, referral source
  • Cookie data: session identifiers, preferences, and analytics cookies (see Section 6)

2.3 Data from third parties

  • Kit (formerly ConvertKit): email engagement data (opens, clicks) for subscribers
  • Tally: form submission data from diagnostic and contact forms
  • iClosed: consultation booking data
  • Stripe: payment confirmation and billing status

3. How we use your data

PurposeLegal basis (GDPR)
Providing and maintaining our servicesPerformance of contract (Art. 6(1)(b))
Processing diagnostic assessments and generating BASTION reportsPerformance of contract (Art. 6(1)(b))
Sending program-related communicationsPerformance of contract (Art. 6(1)(b))
Sending marketing communications (newsletter, offers)Consent (Art. 6(1)(a))
Analyzing website usage and improving our servicesLegitimate interest (Art. 6(1)(f))
Processing paymentsPerformance of contract (Art. 6(1)(b))
Complying with legal obligationsLegal obligation (Art. 6(1)(c))
Responding to your inquiriesLegitimate interest (Art. 6(1)(f))

We do not use your personal data for automated decision-making or profiling that produces legal effects.

4. Who we share your data with

ProviderPurposeLocationPrivacy policy
VercelWebsite hostingUSA (EU SCCs)vercel.com/legal/privacy-policy
Kit (ConvertKit)Email marketingUSA (EU SCCs)kit.com/privacy
TallyForm collectionBelgium (EU)tally.so/help/privacy-policy
StripePayment processingUSA (EU SCCs)stripe.com/privacy
iClosedConsultation bookingUSAiclosed.io/privacy
Google (Analytics, Tag Manager, Ads)Analytics and advertisingUSA (EU SCCs)policies.google.com/privacy
Meta (Pixel)Advertising analyticsUSA (EU SCCs)facebook.com/privacy/policy
Microsoft ClarityBehavior analyticsUSA (EU SCCs)privacy.microsoft.com/privacystatement
TeachworksClient platformCanada (adequacy)teachworks.com/privacy

We do not sell your personal data. We do not share your data with third parties for their own marketing purposes.

5. International data transfers

Your data may be transferred to, and processed in, countries outside the European Economic Area (EEA). When this happens, we ensure your data is protected using appropriate safeguards:

  • EU Standard Contractual Clauses (SCCs): binding contractual commitments with our service providers
  • Adequacy decisions: transfers to countries recognized by the European Commission as providing adequate data protection (e.g., Canada)
  • Technical measures: encryption in transit and at rest, access controls, and regular security assessments

6. Cookies and tracking

Essential cookies

CookieDuration
Session cookiesSession
Language preference1 year

Analytics cookies

CookieIDDuration
Google AnalyticsG-EJW1MYCZC42 years
Google Tag ManagerGTM-P9S8N7NQSession
Microsoft Clarity—1 year

Marketing cookies

CookieIDDuration
Google AdsAW-1126018878890 days
Meta Pixel—90 days

7. Your rights under GDPR

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data (Art. 15)
  • Rectify inaccurate or incomplete data (Art. 16)
  • Erase your personal data (Art. 17)
  • Restrict processing of your data (Art. 18)
  • Data portability — receive your data in a structured, machine-readable format (Art. 20)
  • Object to processing based on legitimate interest (Art. 21)
  • Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal (Art. 7(3))

To exercise any of these rights, contact us at info@achivr.eu. We will respond within 30 days.

You also have the right to lodge a complaint with your local supervisory authority. Our supervisory authority is:

8. Data retention

Data typeRetention period
Client/program dataDuration of program + 3 years
BASTION reports and session transcriptsDuration of program + 2 years
Diagnostic assessment responses2 years from submission
Email marketing dataUntil you unsubscribe
Website analytics data26 months
Payment records7 years (Estonian tax law)
Contact form submissions1 year

9. Data security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • HTTPS encryption for all data in transit
  • Encrypted data storage
  • Access controls and authentication requirements
  • Regular security review of our systems and processes

10. Children's privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us at info@achivr.eu and we will take steps to delete the information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, where appropriate, by notifying you via email.

13. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us: